The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Oasis
“The pool area provided a serene atmosphere where I could unwind. The temperature was just perfect for a refreshing dip!” view full review
Breakfast Delight
“While the breakfast choices were limited, the staff served generous portions that made up for it. The setup felt safe and orderly under the current health protocols.” view full review
Cozy Comfort
“The room I stayed in was impeccably clean and the air conditioning was exceptionally cool, providing a comfortable retreat after my day out.” view full review
Really good Care
“I appreciated the attentive service throughout my stay, with staff frequently checking in to ensure that my needs were met.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Jl. Soekarno Hatta (Jl. Raya Koba), Km. 5 No. 17 Pangkalan Baru,
Pangkal Pinang,
Indonesia,
Bangka–Belitung
Map view
Jl. Soekarno Hatta (Jl. Raya Koba), Km. 5 No. 17 Pangkalan Baru,
Pangkal Pinang,
Indonesia,
Bangka–Belitung
City landmarks
Jl. Ketapang
Bangka Botanical Garden
4.3
km
Musholla An-Nur
1.1
km
Girimaya Golf Club
1.3
km
Golf Course
Lapangan Golf Girimaya
1.5
km
Masjid Al Hikmah
1.6
km
Masjid Soeprapti Soeprapto
1.8
km
Mosque
Masjid Soeprapto Soeparno
1.9
km
Museum
Tin Museum
4.6
km
Church
Gereja Persekutuan Kristen
2.1
km
Vihara Citra Maitreya
2.1
km
Mosque
Masjid assa'adah
2.2
km
Masjid Al-Ikhlas
2.4
km
Pekuburan Semabung Baru
2.6
km
Pasar Kite
2.7
km
Mosque
Masjid Baiturrahmah
2.8
km
Masjid Al-Qalam
2.8
km
Tugu Sinergi
2.9
km
Masjid Bukit Intan Asri
2.9
km
Musholla Al-Amanah
3.0
km
Kwan Tie Miau
3.1
km
Atrium Plaza
3.2
km
Market
Pasar Atrium
3.2
km
Pasar Pangkal Pinang
3.2
km
Mall
Bangka Trade Center
3.2
km
Mushola SMP Negeri 1 Pangkalpinang
3.2
km
Masjid Al-Huda
3.2
km
Church
Gereja Katedral St. Yosef
3.3
km
Pangkalpinang Plaza
3.3
km
Nearby
Pemakaman Kristen
300 m
Hypermart Pangkalpinang
480 m
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
comfortable
inconsistent service
lack of soundproofing
7.4/10
Very good
Rooms
8.0
Location
7.9
Service
7.9
Dining
7.3
Guest reviews
7.4/10
based on 8 reviews
7.2
7.2/10 based on 40 reviews
Jake
United Kingdom,
June
2024
7.8/10
The hotel is perfectly situated near the city center, offering a peaceful ambiance overlooking the moat that runs through the grounds. The rooms are spacious with a lovely balcony providing direct access to the restaurant with live music in the evenings. The service is top-notch with extremely friendly staff, though some issues with order confirmation were noted. Dining options are varied, and the location is convenient for both airport access and exploring the city.
Rooms
8.0
The rooms are large with a small balcony overlooking the fish pond.
Service
8.0
The staff across the table are extremely friendly.
Location
9.0
The hotel is conveniently positioned between the airport and downtown, ideal for both business and leisure travelers.
Dining
7.0
The hotel offers simple local food with various choices available.
Facilities
7.0
The hotel provides a pleasant dining experience with freshly made sandwiches.
Edward
United Kingdom,
May
2024
8.8/10
I loved the pool and fish pond in front of my room, and the hotel met my expectations for this standard. It was suitable for my whole family, making it a great choice. The service was exceptional, going out of their way to help us even when we encountered issues. The location was convenient, close to the city center and within a good distance of the airport, offering a nice view of the moat. The dining experience was excellent with plenty of options to choose from, especially the grilled vegetables. The facilities were top-notch, providing everything we needed for a comfortable stay.
Rooms
8.0
The rooms were exactly what you would expect from a hotel of this standard, clean and comfortable for a pleasant stay.
Service
9.0
The staff went the extra mile, notably assisting us when we lost something in the safe deposit box without prior notice. They were also quick to resolve any issues during check-in.
Location
9.0
The hotel's location near the city center and a good distance to the airport was convenient. Being next to government buildings and overlooking the moat added to the charm.
Dining
9.0
The dining options were excellent, especially the simple local food and the variety available. I particularly enjoyed the grilled vegetables.
Facilities
9.0
The hotel offered great facilities that catered to my needs during the stay, making it very comfortable and enjoyable.
Jennifer
United Kingdom,
April
2024
6.8/10
The hotel had that typical Santika feel with spacious and clean rooms. I enjoyed my ground floor room with a small patio overlooking the picturesque moat, although it lacked soundproofing. The service was a bit inconsistent, with some staff not being very friendly, but they did go out of their way to assist when we lost something in the safe deposit box. The location was decent, near the city center and airport, but a bit far from the main town. The dining experience was okay, offering a mix of good and so-so options. Overall, it was a comfortable stay with some room for improvement.
Rooms
8.0
The rooms were just like any other Santika - spacious, clean, and with that familiar Santika feel. Though not soundproof, my ground floor room with a small patio overlooking the moat was lovely.
Service
6.0
The service seemed to vary, with some staff not being very friendly. However, they did go the extra mile to assist us when we encountered an issue with our safe deposit box.
Location
7.0
The hotel overlooks a charming moat and is conveniently situated near the city center and airport, although it is a bit far from the main town.
Dining
6.0
The dining experience was okay, offering a mix of good and so-so options. The traditional Greek products were decent but nothing exceptional.
Facilities
7.0
The facilities were satisfactory but not outstanding. They met basic needs but didn't go above and beyond.
clean
inconsistent service
Mary
United States,
February
2024
8.0/10
I had a lovely stay at the hotel, with clean and comfortable rooms overlooking the charming moat on the ground floor. The service was exceptional, going the extra mile when we misplaced something in the safe deposit box. The dining options were varied, but the location, while near the city center, was a bit far from the main attractions. The facilities were well-kept and enjoyable.
Rooms
9.0
My room was spacious and had a small balcony with a view of the fish pond.
Service
9.0
The staff was friendly and helpful, resolving issues promptly.
Location
7.0
The hotel is conveniently situated near the city center and government buildings, but a bit distant from the main city attractions.
Dining
7.0
The dining options were good with plenty to choose from, although not outstanding.
Facilities
8.0
The hotel's facilities were modern and well-maintained.
Anna
United Kingdom,
February
2024
8.0/10
The hotel has a fantastic location near the city center and features spacious, clean rooms with a small balcony overlooking the fish pond. The service is excellent with friendly and welcoming staff. Dining options are pretty good, offering plenty of choices. However, the hotel is far from the main city, and there could be more variety in dining. Overall, a comfortable stay with a great location.
Rooms
8.0
The rooms were just like any other Santika, pretty spacious, clean, and had that Santika feel.
Service
9.0
The staff are very welcoming and friendly, even when there was a problem with my check-in information.
Location
7.0
The hotel is near the city center and in between a good distance to the airport.
Dining
8.0
The dining experience was pretty good with plenty to choose from.
Facilities
8.0
The hotel offers good facilities for a pleasant stay.
Jim
United Kingdom,
December
2023
7.8/10
The hotel rooms were clean, quiet, and comfortable, with that familiar Santika feel. However, there were issues with missing towels and occasional electricity outages. The service was rated as excellent despite some initial confusion about the reservation. The location offers a nice view overlooking the moat on the hotel grounds and is conveniently situated between the airport and downtown. Dining options were decent, with various choices available. Overall, it was a comfortable stay with minor inconveniences.
Rooms
8.0
The rooms were just like any other Santika - spacious, clean, and with that signature Santika feel.
Service
9.0
The service was excellent, despite a slight hiccup with the reservation at check-in.
Location
8.0
The hotel's location offers a lovely view of the moat on the grounds and is conveniently positioned between the airport and downtown.
Dining
7.0
The dining experience was okay with a variety of choices available.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
Margaret
United States,
August
2023
8.8/10
Staying at the hotel was an unforgettable experience. The room was absolutely stunning, and the view from the balcony was breathtaking. The service was top-notch, going above and beyond to assist with any requests. The location was convenient, providing easy access to both the city center and the airport. The dining options were satisfactory, offering a variety of local dishes. The facilities were impressive, enhancing the overall stay.
Rooms
10.0
The room was a wow factor for me. I was upgraded to a junior suite that was incredibly spacious with a small balcony overlooking the fish pond.
Service
9.0
The service was exceptional. Despite a mix-up with my reservation, the staff was very accommodating and even went the extra mile when we misplaced something in the safe deposit box.
Location
9.0
The hotel overlooks a charming moat and is conveniently situated near the city center and key government buildings. It's in a prime location, close to the airport and surrounded by tropical beauty.
Dining
7.0
The dining options were decent with a variety of local dishes to choose from. While not extraordinary, there was plenty of food available both at the hotel and in the surrounding area.
Facilities
9.0
The hotel offers excellent facilities that cater to guests' needs, ensuring a comfortable and enjoyable stay.
Spacious Rooms
So-so Dining
Albert
United States,
August
2023
5.8/10
I was on the ground floor with a small patio area overlooking the moat that runs through the grounds of the hotel. The room had a not good smell and there were no towels provided. The hotel staff went an extra way to help when we lost something in our safe deposit box, but overall, they were not really friendly or helpful. The location is near the city center and offers a unique view of the moat. The dining options were simple but good. The hotel facilities were decent.
Rooms
5.0
The room had a not good smell and there were no towels provided.
Service
5.0
The staff were not really friendly or helpful, except for the help we received with our lost item in the safe deposit box.
Location
7.0
The hotel is in a good location near the city center and with a unique view of the moat.